Frequently Asked Questions

How I Work & What to Expect

What should I expect in terms of communication during the project?
Clear and consistent communication is a top priority. Before work begins, we’ll schedule regular check-ins at key milestones to review progress and address any questions. You’ll also receive updates throughout, and I’m always available to discuss any concerns. My goal is to make the process as smooth and stress-free as possible by keeping you informed every step of the way.

Do you follow a set schedule and arrive at the same time each day?
Yes. I maintain a consistent schedule and arrive at the same time each day to keep the project running smoothly. Reliability is important to me, and I plan my workdays to minimize disruptions while ensuring steady progress. Clients often tell me that knowing what to expect each day makes a big difference in their experience.

Do you clean up at the end of each workday?
Yes. I keep the workspace as clean and organized as possible. While some dust and debris are unavoidable, I clean up daily to minimize disruption and maintain a safe environment. Your home isn’t just a job site—it’s your space, and I treat it with the care it deserves.

How do you protect my home while work is being completed?
I understand that having trades in your home can be disruptive, so I take extra care to keep your space safe and clean throughout the process. I use high-quality protective coverings—like heavy-duty plastic sheeting and ramboard—to shield your floors and surfaces from dust, spills, and debris. I also set up temporary dust walls and barriers to contain any mess to the work area. This approach helps ensure that your home remains comfortable and well-protected throughout the renovation.

Do you work with subcontractors?
Yes. For specialized work such as electrical, plumbing, and HVAC, I bring in trusted, licensed professionals to ensure everything meets the highest standards. I coordinate all scheduling and quality control, so you don’t have to manage multiple trades.

What should I do to prepare for the project?
Before work begins, I’ll go over any specific preparations with you. In most cases, it’s helpful to clear the work area of personal belongings, furniture, or fragile items. If major preparations are needed—like moving large appliances—I’ll let you know in advance so we can plan accordingly.

What types of projects do you take on?
I take on a range of renovations and carpentry projects, from full-room remodels to finishing work. If you’re looking to update your space or add new details, feel free to reach out—I’d be happy to discuss your project.

Do you work on smaller projects?
Yes! While I enjoy working on full-room renovations, I also take on select carpentry tasks and smaller projects that align with my craftsmanship values.

Getting Started

What’s your availability?
Since I’m currently building my client schedule, I may have availability sooner than expected. However, as my schedule fills up, lead times may increase. If you’re considering a project, I recommend reaching out as early as possible to discuss timelines and secure a spot.

Do you require a contract before starting work?
Yes. Before any work begins, I provide a detailed contract outlining the scope of work, timeline, and payment schedule. This ensures transparency and clear expectations for both parties. The contract must be signed, and the agreed-upon deposit paid before work starts. If you have any questions about the terms, I’m happy to walk you through them before signing.

How do I schedule a consultation or get a proposal?
You can either contact me directly or request a consultation here. We’ll start with a quick phone call to discuss your project and ensure it’s a good fit, since I’m a one-man operation. If it makes sense to move forward, we’ll schedule a consultation meeting. After that, I’ll provide a detailed proposal outlining the scope of work, pricing, and timeline.

How do you price your work?
Pricing is based on materials, project scope, and complexity. I take the time to account for every detail, providing a thorough and accurate quote upfront. While I work hard to stay within the original estimate, unforeseen issues can sometimes arise. If that happens, I’ll communicate with you right away, outline possible solutions, and ensure we agree on the best path forward. My goal is to be transparent and keep costs as predictable as possible.

Do you require a deposit?
Yes. To secure your project in my schedule and cover initial costs, a deposit is required. Payments are then made in stages based on progress, with the final payment due upon project completion. I’ll provide a clear payment schedule upfront.

How far in advance should I book a project?
I recommend reaching out as early as possible, especially for larger renovations. My schedule can fill up quickly, and I want to ensure there’s enough time to plan and deliver the results you expect.

Materials & Selections

Do you provide materials, or should I purchase them?
I source all necessary building materials to ensure durability and proper installation. For finishings like flooring, cabinetry, and hardware, you’ll work with me and my trusted suppliers to select options that suit your style. This process ensures a smooth workflow and a high-quality final result. I do not install client-supplied finishings unless we’ve agreed upon it in advance.

Can I supply my own materials?
I handle all sourcing for building materials to guarantee compatibility with the project. When it comes to finishings—such as doors—you’ll make selections through my trusted suppliers. I do not install client-supplied finishings unless pre-approved, with exceptions for unique cases like reusing original trim in a historic home. If you have something specific in mind, let’s discuss it beforehand.

Other Questions

How do you handle changes during the project?
I understand that sometimes plans evolve. If you’d like to make changes once work has started, let me know as soon as possible. I’ll review the request and go over any adjustments to the cost or timeline. Any approved changes will be documented with a change order to ensure we’re aligned before proceeding.

What happens if unexpected issues arise during the project?
Sometimes, hidden problems—such as structural concerns, plumbing or electrical issues, or water damage—can be uncovered during a project. If this happens, I’ll communicate with you immediately, explain the situation, and present options before moving forward.

Can I live in my home during a renovation?
In many cases, yes! However, depending on the scope of work, there may be temporary disruptions such as noise, dust, or limited access to certain areas. I’ll always discuss potential inconveniences upfront so you can plan accordingly.

Do you handle permits?
Yes. I take care of obtaining all necessary permits and coordinating with building inspectors as required.

Final Details

What payment methods do you accept?
I accept e-transfer, cheques, and cash. Payment details will be outlined in your contract.

Do you offer a warranty on your work?
Yes! I stand behind my craftsmanship with a one-year warranty on all work performed.

Still have questions? Feel free to reach out—I’d be happy to chat!